Safeguard Your Clients’ Confidential Data
The redaction process is fast and efficient, meaning that call center agents can focus on the call and customer needs without worrying about protecting sensitive data. This not only ensures compliance with data protection regulations but also improves the customer experience by reducing the risk of data breaches and protecting the customer’s privacy.
Award Winning Software
Augutech’s CX software uses advanced call transcript features to redact sensitive information from calls. Automatically scan and identify sensitive information during the call and redact it from the transcript.
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