We're bringing excellence to your call center!
Learn more about us and our mission.
About our Company

Decades of call center expertise to fuel your growth.

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Fastest Growing Platform
Tailored towards your industry
We don't just talk the talk; our track record speaks for itself. With numerous applications developed for call centers worldwide, our results speak volumes.
1.5m+
Customer Interactions Made Daily
99.9%
Customer Satisfaction Rating

Augmenting Technology

About Augutech

Your dedicated trust in our company fuels your growth

We strive for excellence, dedicated to delivering top-notch solutions tailored to your industry. Count on our team of committed professionals to provide unparalleled support and assistance.

About the Company

With over 20 years of invaluable experience in the call center industry, we specialize in developing customized applications tailored to your specific needs. Backed by a dedicated team of specialists, we offer hands-on expertise to guide your company towards success with confidence and precision.

Augutech careers

As a dedicated company committed to fostering professional growth within our knowledge-rich environment, we invite you to explore career opportunities at Augutech. Click "Learn More" to discover how you can thrive and excel in your career journey with us.
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Our dedicated team

Our Technical Account Management team is your dedicated partner, providing comprehensive support at every stage of your business journey.

Our mission statement

At Augutech, we're all about going above and beyond in customer care and leading the way in the call center industry. Our mission? To equip you with everything you need to unlock your contact center's true potential. Together, we'll tackle challenges head-on, innovate with technology, and keep up with changing regulations to ensure peak performance. With Augutech in your passenger seat, success isn't just a possibility—it's a certainty.
About Augutech

Meet the Executive Team

Our philosophy is straightforward: assemble a diverse team of passionate individuals and cultivate a culture that empowers everyone to excel. As a team of dedicated professionals, we are committed to enabling you to unleash your full potential and achieve outstanding results.
James Myers
Chief Executive Officer
As the CEO of Augutech, I lead with vision and expertise, fostering a culture of collaboration and technical excellence to propel our team towards success.
Sylesh Wadhera
Senior VP of Business Development
As the Senior VP of Business Development at Augutech, I spearhead business growth initiatives. Leveraging strategic insights, I lead our team in driving revenue and fostering lasting client partnerships.
Portrait of a man
Mark Fawcett
Lead Engineer
As Augutech's Lead Engineer/Developer, I drive innovation for our platform/software. With our team's dedication, we deliver top-tier user experiences.
Matthew Fellows
Director of Client Operations
As Augutech's Director of Client Operations, I'm committed to delivering top-notch service. Our team ensures smooth operations and outstanding client experiences.
About Augutech

Company FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
What does your company do?
Our company specializes in providing cutting-edge call center software solutions, supported by a team of dedicated professionals who offer expert guidance tailored to your specific industry needs.
When was your company founded?
Founded in 2003, our company has experienced rapid growth ever since, driven by our dedication to innovation and excellence.
What sets your company apart from you competitors?
What distinguishes us from our competitors is our comprehensive knowledge base and our team of dedicated support members who are readily available to provide expert guidance tailored to your call center needs.
What industries or markets does your company serve?
We cater to a wide range of industries, including but not limited to healthcare, finance, merchant cash advance (MCA), home improvement, and insurance. Our expertise extends across various sectors, ensuring that we can effectively meet the diverse needs of our clients.
How does your company ensure quality and compliance in its operations?
To ensure quality and compliance in our operations, our company adheres to stringent PCI compliance standards and maintains a thorough understanding of FCC regulations. This ensures that our processes and practices meet the necessary industry requirements, safeguarding sensitive data and upholding the highest standards of integrity and security.
What is the company's growth trajectory or future plans?
Our company's growth trajectory is poised for further advancement, with ongoing development in AI technology shaping our future plans. As we continue to innovate and adapt, the horizon looks promising, paving the way for exciting opportunities and expanded capabilities in the times ahead.

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